|
Summary
Our Client is a rapidly expanding, award-winning technology solutions provider in the booming managed services space. Their vision is to be the North American leader in delivering and supporting technology solutions for small & mid-sized businesses, and they are driven by their mission and core values to be a great place to work and a great company to work with. Our Client has garnered top industry recognition for their thought leadership, growth, and workplace culture.
Our Client currently has an open position for an IT Director/virtual Chief Information Officer (vCIO), working out of their headquarters in West Hartford, CT and reporting directly to the Vice President. This is a client-facing, office-based position. The vCIO’s principal role is to provide planning, budgeting, and strategic direction to their clients in relation to information technology and systems. This position focuses primarily on the business relationship with the client and leveraging technical resources to improve their operational efficiencies. Client satisfaction, contract renewals, and uncovering additional sales opportunities fall under the realm of the vCIO.
Responsibilities
Providing IT leadership and planning for a diverse group of clients as well as being the internal champion for each client within their organization through the following:
- Conducting regular status and business review meetings for each client to understand short and long term business goals
- Creating, presenting, and implementing annual technology roadmaps, budgets, and reports for each client
- Communicating potential risks related to cyber-security, network security and industry specific compliance
- Identifying new opportunities to use technology to streamline business processes
- Overseeing internal support and engineering resources to ensure successful delivery of services to clients
- Educating clients on current technology trends relevant to their specific industry
- Providing technical guidance, counsel, and direction for all individuals on team, as needed, to resolve technical issues
Ideal Candidate
You are a strategic thinker with excellent communication skills and a strong technical background. You work best in a fast-paced, results-oriented environment. You are able to work well both independently or with a team of experts. You enjoy the challenge of solving practical problems while handling a number of variables. You confidently present your ideas to high level executives and can share your expertise in non-technical language.
Education/Experience Requirements
- 10+ years of experience in server hardware and network infrastructure including design and implementation
- 3-5 years management experience including preparation of IT strategic roadmaps and budgeting
- 5-10 years of experience with Microsoft Operating Systems and Applications
- Previous project management experience
- Prior experience in a Managed Service Provider or IT Consulting environment preferred
- Exceptional attention to detail and highly organized
- Able to work on and coordinate multiple tasks simultaneously
- Proven ability to present confidently to C-Suite or equivalent
- Excellent verbal and written communication skills, with the ability to communicate with teammates, management, clients, vendors and subcontractors
Work Environment
- Must have the ability to concentrate in a distracting environment and be adept at multitasking.
- Must have ability to have fun with teammates and be an active member of our workplace community
- Must understand the work hard/play hard mentality, where expectations are high but teamwork is everything
Compensation/Benefits
Competitive pay
- Competitive Pay
- Quarterly Bonuses
- Progressive PTO
- Medical/Dental/Vision/Life/Disability available
- Tax deferred retirement plan with company match
- Career Development and Coaching
- Fun work environment!
|