Job Title

Location

Summary:

The Senior Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. This includes acquiring and managing resources and coordinating the efforts of team members, business stakeholders, and third-party contractors or consultants to deliver projects according to plan, and within defined timelines and budget.

The Senior Project Manager will direct multiple complex projects involving one or more project teams utilizing Agile, Waterfall, Iterative, or Hybrid methodologies. They are responsible for the adoption and adaption of project management methodologies based on the context of the project and selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. The project manager will also define the projects objectives and oversee quality control throughout its life cycle. Responsible for preparing and communicating status reports on the health of the project.

Core Responsibilities:

• Define, document and successfully complete complex projects (typically with significant business, political or high-profile impact, and high-risk dependencies).
• Adopt and adapt project management methods and tools, selecting appropriately from plan-driven/predictive approaches or more adaptive (iterative and agile) approaches.
• Ensure that effective project control, change control, risk management, design, development, and testing processes are maintained.
• Monitor and control resources, revenue and capital costs against the project budget, and manage expectations of all project stakeholders.
• Align project objectives with company goals, and make sure project team is clear on objectives.
• Work with Solution Managers to staff initiatives with appropriate skill sets.
• Communicate project status, progress and issues effectively and appropriately, including periodic report creation and distribution.
• Drive vendor selection activities, using established RFP process. May be assigned Statement of Work (SOW) activities as appropriate.
• Provide ongoing facilitation and coaching that enables the team to excel at Agile development.
• Manage sprint velocity-related metrics and goals.
• Run scrum ceremonies, e.g., daily huddles, backlog grooming, sprint planning and sprint retrospectives to actively manage risks and external dependencies.
• Facilitate discussion, decision making, and conflict resolution while promoting joint accountability for results and problem solving.
• Assist Product Owners to shape the product roadmap and vision.
• Work multiple projects simultaneously.
• On-Call and/or after-hours work required.

Essential Competencies:

Professionalism/Personal Accountability, Collaboration and Teamwork, Communication, Flexible and Adapts to Change, Service to Customers and Clients

Skill Qualifications (Required):

• Expertise in project management methodologies and techniques with proven teamwork and influential skills including Agile, Waterfall, Iterative, and Hybrid methodologies
• Documented ability to contain project scope, and act as owner for all project outcomes
• Practical experience in managing agile development projects
• Experience performing the Scrum Master role for a software development team that was diligently applying Scrum principles, practices, and theory
• Experience with Agile techniques: User Stories, Test Driven Development, Continuous Integration, Continuous Testing, Paired Programming and Automated Testing
• Skilled in developing a culture of teamwork and customer service including facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Excellent oral and written communication skills
• Must have Project Management experience with complex projects/programs
• Experience at working both independently and in a team-oriented, collaborative environment
• Persuasive, encouraging and motivating
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients and other departments
• Excellent listening, interpersonal, written, and oral communication skills
• Experience working in highly fast paced team-oriented, collaborative environment
• Experience implementing technology projects
• Effectively participates in teams and moves the team toward completion of goals
• Effectively results conflicts

Systems/Technical Knowledge:

• Competency in Microsoft applications including Visio, Word, PowerPoint, Excel and Outlook
• Experience with PPM and Agile tools such as Confluence, Clarity, Wrike, JIRA, Rally etc.
• Basic Technical understanding of the digital platform, cloud applications, web services, server-side components and APIs

Education and Experience Qualifications (Required):

• BA or BS in Business, Project Management, Computer Science, or other business-related field
• 10 or more years of project management experience including at least 2 years working with Agile

Preferred: